Cookie Transparency

Cookie Policy

This policy explains how MEL360 uses cookies and similar technologies, what types of cookies we use, and how you can manage your cookie preferences.

Last updated: March 1, 2026

What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners useful information about how their site is being used. MEL360 uses cookies and similar technologies (such as local storage and session storage) to operate and improve our platform.

How We Use Cookies

MEL360 uses cookies to authenticate users and maintain secure sessions, remember your preferences and settings across visits, understand how you use our platform to improve features and performance, ensure the security and integrity of your data, and provide relevant service communications. We are committed to using cookies responsibly and transparently.

Types of Cookies We Use

Essential Cookies

Required

These cookies are strictly necessary for MEL360 to function properly. They enable core features like user authentication, session management, security protection, and load balancing. Without these cookies, the Platform cannot operate.

Session ID cookiesAuthentication tokensCSRF protection tokensLoad balancer cookies

Functional Cookies

Optional

These cookies remember your preferences and settings to provide a more personalized experience. They enable features like language selection, dashboard layout preferences, and previously selected filters.

Language preferenceDashboard layout settingsTheme preferences (light/dark mode)Recently viewed projects

Analytics Cookies

Optional

These cookies help us understand how users interact with MEL360 by collecting usage data anonymously. This information helps us improve the Platform, identify popular features, and fix usability issues.

Google Analytics (_ga, _gid)Page view trackingFeature usage analyticsPerformance monitoring

Marketing Cookies

Optional

These cookies are used to deliver relevant content and measure the effectiveness of our communications. MEL360 uses minimal marketing cookies and does not engage in behavioral advertising.

Campaign tracking parametersReferral source trackingEmail campaign response tracking

Managing Your Cookie Preferences

Browser Settings

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies, delete existing cookies, or alert you when a cookie is being set. Please note that disabling essential cookies may prevent MEL360 from functioning properly.

Platform Preferences

MEL360 provides cookie preference controls within your account settings where you can enable or disable optional cookies. Your preferences are saved and applied across all your sessions.

Third-Party Opt-Out

For analytics cookies provided by third parties like Google Analytics, you can opt out by installing the Google Analytics Opt-out Browser Add-on or by using the Network Advertising Initiative's opt-out page.

Cookie Retention Periods

Cookie Type	Retention Period
Session Cookies	Deleted when browser closes
Authentication	Up to 30 days
Preference Cookies	Up to 12 months
Analytics Cookies	Up to 24 months
Marketing Cookies	Up to 12 months

Questions About Cookies?

If you have questions about how MEL360 uses cookies or need assistance managing your preferences, please contact us:

Email: contact@mel360.io

Phone: +1-703-665-4700

Address: 161 Fort Evans Rd NE, Suite 325, Leesburg, VA 20176, U.S.A.